Last Updated: March 31, 2025

1. INTRODUCTION

Welcome to Horizon Estate (“we,” “our,” or “us”). We are committed to protecting your privacy and personal information when you use our real estate services in Bali. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect the following personal information:

• Full name
• Contact information (email address, phone number, postal address)
• Identification documents (passport, ID card)
• Financial information (for property transactions)
• Property preferences and requirements
• Communication records with our agents

2.2 Automatically Collected Information

When you visit our website or use our digital services, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Cookies and similar technologies
• Website usage data

3. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

• To provide real estate services in Bali
• To facilitate property transactions
• To communicate with you about properties and services
• To personalize your experience
• To improve our services and website
• To comply with legal obligations
• To protect our rights and interests

4. LEGAL BASIS FOR PROCESSING

We process your personal information based on:

• Your consent
• Performance of a contract
• Our legitimate business interests
• Compliance with legal obligations

5. INFORMATION SHARING AND DISCLOSURE

We may share your information with:

• Property owners and potential buyers
• Third-party service providers (attorneys, notaries, financial institutions)
• Government authorities when required by law
• Business partners involved in property transactions
• Our affiliated companies

We do not sell your personal information to third parties.

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for legitimate business purposes.

7. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8. YOUR RIGHTS

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

To exercise these rights, please contact us using the information provided in Section 12.

9. INTERNATIONAL DATA TRANSFERS

As we operate in Bali, Indonesia, your information may be transferred to and processed in Indonesia. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the “Last Updated” date.

12. CONTACT US

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Horizon Estate Email: [email protected] Phone: +62 XXX XXX XXX

13. GOVERNING LAW

This Privacy Policy is governed by the laws of Indonesia and any applicable international data protection laws.